How to Get a WiPay Business Verified Account (for The WiFy Plugin)
For Shopify stores using the WiFy Plugin, you'll need a WiPay Business Verified account before you can accept real payments and settle to your local bank. This guide walks you through what "Business Verified" means, what documents to prepare, and the exact steps to get verified—then connect your credentials to the WiFy Plugin.
What "Business Verified" means
WiPay accounts have tiers. Level 3 is for Merchant/Business use and requires business documentation (it unlocks the tools you need to take payments as a business).
What to prepare (documents checklist)
Before you start, gather the following. Your exact list can vary by country and business type (sole trader, limited company, NPO), but these are the usual suspects:
- Business registration/incorporation document(s)
- Government-issued ID for the owner/directors
- Proof of address (recent utility bill, bank statement, etc.)
- Business bank account details (account must be in the company's name)
- Recent bank statement or bank letter showing the account name/number and your address (photo/scan; other details may be redacted)
Important: Due to Central Bank regulations, WiPay does not allow a personal bank account to be linked to a Business account. This avoids "commingling of funds." If you don't have a business bank account yet, open one first.
Step-by-step: Get Business Verified
1. Create your WiPay account
Go to your country's WiPay site and sign up (it's free). You'll start at an unverified level.
2. Add your business bank details & upload documents
Log in to your WiPay portal and add your business bank account, then upload the required KYC/KYB documents.
3. Verification review
WiPay's team reviews your information and documents. When everything checks out, your account is upgraded to Business Verified.
4. Developer credentials appear
After verification, WiPay assigns your Account Number (sometimes called Developer ID).
Country notes
WiPay operates country-specific sites/FAQs (e.g., Trinidad & Tobago, Jamaica, Barbados, St. Lucia, Guyana). The verification flow is the same in spirit—sign up → upload docs → review → verified → Account Number—but the document details and bank lists can vary slightly. Check your country's page if anything differs.
Troubleshooting & tips
"I can't add my personal bank account."
That's expected; Business accounts must link a business bank account in the company's name.
"Verification is taking a while."
Double-check that uploaded images are sharp, names match exactly across all documents, and your bank statement clearly shows account name/number, bank name, and your address (you can mask other lines).
Help & support
If you need assistance with your WiPay account or documents, use WiPay's Help pages for your country. For WiFy Plugin-specific questions, contact our support team.
Why this matters
A Business Verified account keeps you compliant (KYC/AML), ensures payouts land in the correct business account, and unlocks the developer credentials your Shopify store needs to accept payments with WiPay through the WiFy Plugin.
Ready to get started? Once your WiPay Business account is verified, install the WiFy Plugin and connect your credentials to start accepting payments.
Ready to accept Caribbean payments on Shopify?
Start your 7-day free trial of the WiFy Plugin today.
Get Started Now