Privacy Policy

At WiFy Plugin, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you use our services.

Trust is the foundation of our service. Three main values guide us:

• Your information belongs to you: We carefully analyze what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize this information when we no longer need it.

• We protect your information from others: If a third party requests your personal information, we will refuse to share it unless you give us permission or we are legally required.

• We help you meet your privacy obligations: We build our products and services so they can easily be used in a privacy-friendly way.

We collect information you provide directly to us, such as when you create an account, contact us for support, or configure your store settings. This includes:

• Name and contact information
• Store and business information
• Account credentials
• Communications with us

Note: Payment information is collected directly by WiPay, our payment processing partner. WiFy Plugin does not collect, store, or process payment card details.

We also automatically collect certain information when you use our services, including:

• Device and usage information
• IP address and browser type
• Operating system information
• Cookies and tracking technologies

We use your information to provide, maintain, and improve our services. This includes:

• Connecting merchants to WiPay for payment processing
• Sending promotional communications (with your consent)
• Responding to your comments and questions
• Providing customer support
• Detecting and preventing fraud
• Analyzing how users interact with our services
• Improving our products and services

We process your information when we need to do so to fulfill a contractual obligation or where we have a legitimate interest to do so.

We do not sell your personal information. We may share your information with:

• Service providers: Companies that help us provide our services (hosting, analytics)
• WiPay: When you choose to use WiPay as your payment processor, certain information will be shared with them to facilitate payment collection
• Legal requirements: When required by law, court order, or government request
• Business transfers: In connection with a merger, acquisition, or sale of assets

We require all third parties to protect your information and only use it to provide the services we've requested.

We will retain your personal data only for as long as necessary to fulfill the purposes for which we have collected it. When we no longer need your information, we will delete or anonymize it.

We may also retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correct: Request that we correct inaccurate personal information
• Delete: Request that we delete your personal information
• Object: Object to certain types of processing

To exercise these rights, please contact us at hello@thewifyplugin.com. We will respond to your request within a reasonable timeframe.

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings and our cookie preferences tool.

For more information about how we use these technologies, please see our Cookie Policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

WiFy Plugin
Email: hello@thewifyplugin.com

We are committed to addressing your concerns and will respond to your inquiry as soon as possible.